TEAM SAVVY F.A.Q'S
You’ve got questions, well we got answers!
Q: I’ve Been Reaching Out! How can I get a hold of you?
We (Savvy Unltd.) are open Monday-Friday 10:00 am to 5:30pm Central Standard time. When you contact us at firstname.lastname@example.org (Please allow 24 hours for a response).
Q: I have a promo code, how do I use it?
All promo codes must be input at the time of checkout by the customer. Our system will not allow us to manually adjust any costs on orders that have already been placed. We cannot apply any promo codes to prior purchases.
Q: HELP, I have a problem with my order! What should I do?
If you have placed your order online and are currently experiencing a problem please contact us via INFO@SAVVYUNLIMITED.COM. Please provide your order number and explain your problem in detail.
Q: Why can’t I add this shoe to my shopping cart?
SAY WWWHHAAATTTT!!! Chances are we’re sold out at the moment! Please check back soon! If we do not receive that exact style again, we will be receiving other selections for you to choose from soon!
Q: How do your shoes run?
Our sizes are based as US sizes. Please keep in mind that this is only a suggestion we understand that everyone’s foot size is different & your selection will be made upon personal preference.
Q: What are your forms of payment?
We accept Apple Pay; any major credit & debit/credit card thru PayPal for security reasons!
Q: I REALLY REALLY WANT this shoe but you’re sold out, when will you restock?
We at (Savvy Unltd.) would like to provide you with a timeframe for all restock, unfortunately we cannot! But DON’T FRET!! If we do not bring back your favorite shoe, we will be bringing other selections to choose from very soon!
Q: Can I be contacted if a certain style is restocked?
Please follow us on all social media outlets (via Facebook, Instagram, Twitter and etc.) and sign up for our Team Savvy mailing list for restock alerts.
Q: How do I sign up for your Team Savvy mailing list and what are the special benefits?
Signing up for our Team Savvy mailing list is totally easy! Scroll down to the section that indicates: Stay in Touch! You may enter your email address in this section and click subscribe now! The benefits are you will always be in the know and officially become a part of Team Savvy. As a part of Team Savvy you will be receiving the scoop on sales, promo codes, and alerts on restocks!
Q: Do you ship orders in it’s original boxes?
No, but if you would like the original boxes, please make sure to place your request in the customer order notes at checkout or email email@example.com ASAP!
If you have any further questions please do not hesitate to contact us at firstname.lastname@example.org any time.